How can I check my previous orders?
Log into your account.
Go to My Account ---> Orders ----> Review previous Orders.

How can I repeat a previous order?
Log into your account.
Go to My Account ---> Orders ----> Review previous Orders.
Find the order, click Yes Restore and then checkout again.
Note you can further modify the restored order by adding or deleting items.

How can I check the status of my order?
Log into your account.
Go to My Account ---> Orders ----> Review previous Orders.
You can see if the order has been processed or if it has any special status.

How can I review or change my order?
Most orders you place with ALLSTARCO enter the shipping process very quickly in an effort to get your items to you as soon as possible. Orders already in the shipping process cannot be modified.
If you need to contact us in regards to an issue about your unshipped order please follow these steps.
Log into your account.
Go to My Account ---> Orders ----> Review previous Orders.
Click TRACK- Yes to send us an Order Tracking Message.
Messages between you and ALLSTARCO are visible at the bottom of the page.

How do I track my UPS shipment?
The UPS tracking number is emailed to you by UPS Quantum View as soon as your order is shipped.
If you have not received your tracking number please check your spam filter for an email from UPS. You may also want to verify that your account with us has a good email address.
If you need the tracking number resent to you, please send us a Tracking Message as above.

How can I correct my email address and update my contact information?
Log into your account using the existing email.
Go to My Account ---> Customer Registration ----> Change address Details.

Can I determine the real size of an item from the pictures on your website?
No. You cannot make a determination about the real size of an item from the pictures on our website because monitor sizes and resolution will vary. To understand the size we suggest you see the size charts.
We also highly recommend you to refer to a ruler. Afterwards, if you are still unsure about the size you may submit a sample request.