SHIPPING: CANADA
Products are shipped from Montreal Canada. There are no duty charges but GST will be added as well as TVQ for shipments to Quebec. Products arrive conveniently at your door. Shipping cost depends on the parcel weight and shipping method chosen.

FREE UPS GROUND SHIPPING ON ORDERS OF $150 OR MORE.
 Choose SHIPPING METHOD Free UPS Ground at checkout.
CANADA POST
SERVICE TRANSIT TIME RATES   USD Convert USD to CDN NOTES
BY MAIL - UP TO 2 KG 7-14 days up to 500 grams $11.68
up to 1 KG $13.34
up to 2 KG $14.85		 No tracking available.
No scheduled delivery.

 
UPS
SERVICE TRANSIT TIME RATES   USD Convert USD to CDN NOTES
UPS GROUND Check UPS website for transit time to your location from postal code H4S 1C1*
http://www.ups.ca 		up to 1 lbs $12
Each additional lbs costs $1 more.
Shipping is free when you order $150 or more. Choose FREE SHIPPING at checkout.

May be subject to rural delivery surcharge.
Trackable.
Scheduled delivery.
UPS 2 DAYS 2 business days up to 3 lbs $30
Each additional lbs costs $2.50 more.		 Trackable.
Scheduled delivery.
UPS NEXT DAY Next business day up to 3 lbs $35
Each additional lbs costs $3 more.		 Trackable.
Scheduled delivery.
 
INFORMATION
Customs Charges/Import Duties: None.

Taxes: GST will be added as well as Quebec sales tax on Quebec shipments.

UPS Tracking:
If you have elected to ship via UPS and would like to track your order, please go to the UPS website and enter your tracking number to check the shipping status. You will receive your tracking number automatically by email upon shipment.

Special Instruction:
Canada Post does not accept requests for special delivery instructions such as "leave on the back porch," etc.   UPS does not deliver to a P.O. Box

Signature Waivers:
Customers choosing to waive required signatures for express deliveries assume all responsibility for their orders once they leave our facilities.

Lost Mail Packages
On rare occasions, a package sent by mail may not arrive at its destination by the due date. The due date is normally 15 days from the date of the Order Processed email notification.
If your package is late, you must notify us within 14 days of the due date.
You may be required to sign and return a document confirming that your package was never received, in order that we can make a claim with the post office.
Then we will reship your order.